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zaczac Master Cheater
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Joined: 01 May 2007 Posts: 266 Location: Ontario, Canada
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Posted: Fri Aug 05, 2011 11:24 pm Post subject: Laptop randomly shutting down. |
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My friend who lives in another country is having random shutdowns on her laptop, they are completely random and it does not seem to be caused by heat.
I ran prime 95 with core temp and furmark with gpu-z and the temps were fine as far as i could tell, cpu maxed out at 79 and the gpu maxed out at 62. Also ran memtest and a hard drive read verify test to make sure those were fine (both came back 100% working no errors). What else can cause a laptop to shutdown? there is no battery in the system so I thought it might be the power adapter but i'm not to sure. any help \ advice would be appreciated.
Its a dell studio 1735 if that matters.
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Hero I'm a spammer
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Joined: 16 Sep 2006 Posts: 7154
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Posted: Sat Aug 06, 2011 12:03 am Post subject: |
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Bad battery can cause it. Tell him to keep it wired for a day and see if the problem ends.
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SF I'm a spammer
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Posted: Sat Aug 06, 2011 12:12 am Post subject: |
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Hero wrote: | Bad battery can cause it. Tell him to keep it wired for a day and see if the problem ends. |
Do read the entire post;
zaczac wrote: | .... there is no battery in the system so I thought it might be the power adapter but i'm not to sure...... |
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Trow Grandmaster Cheater
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Joined: 17 Aug 2006 Posts: 957
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Posted: Sat Aug 06, 2011 2:44 am Post subject: |
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Similar thing happened to me when the power cable is moved. Bad plug.
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zaczac Master Cheater
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Joined: 01 May 2007 Posts: 266 Location: Ontario, Canada
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Posted: Sat Aug 06, 2011 5:17 pm Post subject: |
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bad plug on the laptop or wall? or did you mean the whole power supply .
I asked her to jiggle it around while it was on and nothing happened also got her to try differ outlets around the house but the problem still occurs
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Radiation Grandmaster Cheater
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Joined: 17 Jun 2009 Posts: 842 Location: Chernobyl
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Posted: Sat Aug 06, 2011 5:38 pm Post subject: |
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ask her to turn it on in safe mode and see if the problem persists
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Hero I'm a spammer
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Posted: Sat Aug 06, 2011 8:24 pm Post subject: |
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SF wrote: | Hero wrote: | Bad battery can cause it. Tell him to keep it wired for a day and see if the problem ends. |
Do read the entire post;
zaczac wrote: | .... there is no battery in the system so I thought it might be the power adapter but i'm not to sure...... |
| doesnt mean shit if the adapter is bad. Im on a laptop right now and it keeps bitching to replace the battery and even on wire it shuts down from lack of power. So he should check that too.
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zaczac Master Cheater
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Joined: 01 May 2007 Posts: 266 Location: Ontario, Canada
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Posted: Sat Aug 06, 2011 11:49 pm Post subject: |
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I'm going to see her in a few weeks so I will check the power adapter and reformat to win7 64 bit. Just thought I would get some more ideas on what It could be.
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