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Empty folders in start menu

 
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xV
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PostPosted: Sat May 28, 2011 8:39 pm    Post subject: Empty folders in start menu Reply with quote

I just got rid of this "Windows Recovery" virus and everything seems normal, except that now my start menu items are empty. I've tried using Unhide, but that doesn't work. Anyone have a solution?

Screen:


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InternetIsSeriousBusiness
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PostPosted: Sun May 29, 2011 12:00 am    Post subject: Reply with quote

Check the folder location path to see if they are "actually" gone.
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AhMunRa
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PostPosted: Sun May 29, 2011 5:47 am    Post subject: Reply with quote

Was there a change of username? In the old install were you using BitLocker?
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kls85
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PostPosted: Sun May 29, 2011 8:44 am    Post subject: Reply with quote

You got a malware infection which hides all your files.
The reason you have it like that is, you have not unhide everything.
Go to All User/Programs, head into each individual folders and you should see the program icons, select it and unhide. Once finish, restart.

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xV
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PostPosted: Mon May 30, 2011 9:11 pm    Post subject: Reply with quote

shootahoot wrote:
Check the folder location path to see if they are "actually" gone.


I've looked in "C:\ProgramData\Microsoft\Windows\Start Menu\Programs" and the folders are all empty and yes, I have "Show Hidden Files/Folders" checked.

AhMunRa wrote:
Was there a change of username? In the old install were you using BitLocker?


No and no.

kls85 wrote:
You got a malware infection which hides all your files.
The reason you have it like that is, you have not unhide everything.
Go to All User/Programs, head into each individual folders and you should see the program icons, select it and unhide. Once finish, restart.


Is it the same path as above? If so, there isn't anything to unhide. Mad

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Helium
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PostPosted: Tue May 31, 2011 5:52 am    Post subject: Reply with quote

maybe you got that echo, something virus. it hid my shit. Then i just said fuck it and reformatted.
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kls85
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PostPosted: Tue May 31, 2011 8:07 am    Post subject: Reply with quote

xV wrote:
Is it the same path as above? If so, there isn't anything to unhide. Mad
.

That's the path I'm talking about, had to work on a system with the exact same problem as yours. Went to that path and saw the program shortcuts are hidden, just unhide and the problem is fix.

Try taking ownership of the folders
Check C:\Program Files (x86) and see if icons are still there
Unhide protected files
Make sure other essentials are unhide as well such as files within the Windows folder. To make it easier, just unhide everything.

Try running spybot search and destroy for additional malware scan.

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kls85
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PostPosted: Thu Jun 23, 2011 12:47 pm    Post subject: Reply with quote

Just found a program which may fix this. Run unhide, it's located in the CT: Useful software sticky topic.

had to DP...

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ZacTheSin
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PostPosted: Thu Jun 23, 2011 3:32 pm    Post subject: Reply with quote

Look in the All User's start menu, remembering to check the hidden files/folders box in your folder view settings.
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