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SF I'm a spammer
Reputation: 119
Joined: 19 Mar 2007 Posts: 6028
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Posted: Fri Mar 11, 2011 3:38 pm Post subject: Pricing for repair services |
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Just recently decided to go back into repairing a lot between game consoles, desktops, laptops (no macs, fuck macs), etc. I'm not certified at all, I've had a bit over a year of experience with hardware/software repair and some network management (not that small home network crap) and was wondering what you all think is a fair hourly rate. I have references that can vouch for my work quality. _________________
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Choycolate Master Cheater
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Joined: 18 Oct 2008 Posts: 284
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Posted: Fri Mar 11, 2011 3:43 pm Post subject: |
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Do flat rate you'll get more customers _________________
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Hero I'm a spammer
Reputation: 79
Joined: 16 Sep 2006 Posts: 7154
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Posted: Fri Mar 11, 2011 3:45 pm Post subject: |
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| Look for free, charge a percentage more than what it costs to fix granted you are still cheaper than near by shops with certification. |
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AhMunRa Grandmaster Cheater Supreme
Reputation: 27
Joined: 06 Aug 2010 Posts: 1117
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Posted: Fri Mar 11, 2011 3:49 pm Post subject: |
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The truth is you can charge per hour or you could charge a flat rate. I would structure it so that it's $60 for the first 2 hours, then like $20 an hour after that, with a $60 minimum. This way if it takes you longer you will not loose your shirt. If it takes less time you make out like a bandit. Considering shops charge $40 on average to even put something up on the bench it's more than fair. _________________
<Wiccaan> Bah that was supposed to say 'not saying its dead' lol. Fixing >.> |
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kls85 I post too much
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Joined: 18 Jul 2008 Posts: 2757 Location: Under ur bed
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Posted: Fri Mar 11, 2011 4:55 pm Post subject: |
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Always lets your customer know the pricing first before start working on it.
Charge a minimum for diagnostics even if they don't want to fix it.
Charge a flat rate if customers bring in their machines
Charge by the hour if you go to your customer's place
Give yourself flexible time even if you know you can finish the system on the same day.
You may want to start working on your policy _________________
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atom0s Moderator
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Joined: 25 Jan 2006 Posts: 8587 Location: 127.0.0.1
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Posted: Fri Mar 11, 2011 5:25 pm Post subject: |
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Look at the current options people have in the area of where you live. Things like home businesses, Geek Squad, possible manufacture plants / warehouses etc. and see what they charge to do repairs. Then decide on a price that will be cheaper then them so people have the desire to use you for the cheaper cost.
I wouldn't go too low on the price or people may avoid you thinking differently of your skills.
Also if you don't have certifications (A+, Network+, CCNA etc.) you may want to look into getting them in your free time to better appeal to people. _________________
- Retired. |
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Choycolate Master Cheater
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Joined: 18 Oct 2008 Posts: 284
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Posted: Sat Mar 12, 2011 12:14 am Post subject: |
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Did you decide to do flat rate 30$? _________________
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SF I'm a spammer
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Joined: 19 Mar 2007 Posts: 6028
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Posted: Sat Mar 12, 2011 12:47 am Post subject: |
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| Choycolate wrote: | | Did you decide to do flat rate 30$? |
I haven't decided anything yet. There's 2 local shops that do repair/sales/etc that I have to check out first. _________________
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Choycolate Master Cheater
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Joined: 18 Oct 2008 Posts: 284
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Posted: Sat Mar 12, 2011 12:49 am Post subject: |
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where do you even live? city? _________________
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Seergaze3 Master Cheater
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Joined: 10 Mar 2009 Posts: 347 Location: earth
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Posted: Sat Mar 12, 2011 9:53 am Post subject: |
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| Idk about you, but in my neighborhood, those damn technicians charge like 15 bucks only for check, and extra 50-60 bucks for fix (more if they offer to install programs/back up data etc.) |
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ZacTheSin I post too much
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Joined: 09 May 2006 Posts: 2657
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Posted: Mon Mar 14, 2011 6:15 pm Post subject: |
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Well, In the shop I work at here are our prices.
It's in New Zealand dollars and we're the cheapest shop in town.
[secrets]
Tuneup:
Full maintanence and virus removal on machine - 180 + 15 for reimage (up to 3 days completion) - also do anything they want done on the computer
Virus removal - 100 + 15 for reimage (same day completion if dropped in morning)
Clean Install - 150 (drivers, anti-virus) + email setup/data copied - 100
50 for in depth assessment - wiped if any work done
We also get people to bring their computers in the shop, by offering a free 5 minute assessment. They bring it in, we look at the obvious shit to see what we can do, then suggest something. Usually ends up being a tuneup 7/10 times and the rest of the time it's a hardware fault which we can usually find out pretty quickly. If it's something more in depth or we can't tell from out 5min test, we suggest an in depth assesment, reminding them the fee is wiped if they have any work done.
Small fixes, e.g. replacing a driver and shit like that, we charge around 75.
[/secrets] _________________
If someone helps you, why not Rep them? |
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SFP+ Comp. talk moderator
Reputation: 26
Joined: 02 May 2007 Posts: 1228 Location: Sweden
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Posted: Tue Mar 15, 2011 4:05 am Post subject: |
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| ZacTheSin wrote: | Well, In the shop I work at here are our prices.
It's in New Zealand dollars and we're the cheapest shop in town.
[secrets]
Tuneup:
Full maintanence and virus removal on machine - 180 + 15 for reimage (up to 3 days completion) - also do anything they want done on the computer
Virus removal - 100 + 15 for reimage (same day completion if dropped in morning)
Clean Install - 150 (drivers, anti-virus) + email setup/data copied - 100
50 for in depth assessment - wiped if any work done
We also get people to bring their computers in the shop, by offering a free 5 minute assessment. They bring it in, we look at the obvious shit to see what we can do, then suggest something. Usually ends up being a tuneup 7/10 times and the rest of the time it's a hardware fault which we can usually find out pretty quickly. If it's something more in depth or we can't tell from out 5min test, we suggest an in depth assesment, reminding them the fee is wiped if they have any work done.
Small fixes, e.g. replacing a driver and shit like that, we charge around 75.
[/secrets] | Holy mother of god, that's like twice as much as we charge here.. :S |
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ZacTheSin I post too much
Reputation: 6
Joined: 09 May 2006 Posts: 2657
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Posted: Tue Mar 15, 2011 2:46 pm Post subject: |
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| Safko. wrote: | | ZacTheSin wrote: | Well, In the shop I work at here are our prices.
It's in New Zealand dollars and we're the cheapest shop in town.
[secrets]
Tuneup:
Full maintanence and virus removal on machine - 180 + 15 for reimage (up to 3 days completion) - also do anything they want done on the computer
Virus removal - 100 + 15 for reimage (same day completion if dropped in morning)
Clean Install - 150 (drivers, anti-virus) + email setup/data copied - 100
50 for in depth assessment - wiped if any work done
We also get people to bring their computers in the shop, by offering a free 5 minute assessment. They bring it in, we look at the obvious shit to see what we can do, then suggest something. Usually ends up being a tuneup 7/10 times and the rest of the time it's a hardware fault which we can usually find out pretty quickly. If it's something more in depth or we can't tell from out 5min test, we suggest an in depth assesment, reminding them the fee is wiped if they have any work done.
Small fixes, e.g. replacing a driver and shit like that, we charge around 75.
[/secrets] | Holy mother of god, that's like twice as much as we charge here.. :S |
I call bullshit, that is unless you're cutting corners on shit.
Edit: Note a reimage run RRP is 40 dollars. _________________
If someone helps you, why not Rep them? |
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Hero I'm a spammer
Reputation: 79
Joined: 16 Sep 2006 Posts: 7154
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Posted: Tue Mar 15, 2011 3:02 pm Post subject: |
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| ZacTheSin wrote: | | Safko. wrote: | | ZacTheSin wrote: | Well, In the shop I work at here are our prices.
It's in New Zealand dollars and we're the cheapest shop in town.
[secrets]
Tuneup:
Full maintanence and virus removal on machine - 180 + 15 for reimage (up to 3 days completion) - also do anything they want done on the computer
Virus removal - 100 + 15 for reimage (same day completion if dropped in morning)
Clean Install - 150 (drivers, anti-virus) + email setup/data copied - 100
50 for in depth assessment - wiped if any work done
We also get people to bring their computers in the shop, by offering a free 5 minute assessment. They bring it in, we look at the obvious shit to see what we can do, then suggest something. Usually ends up being a tuneup 7/10 times and the rest of the time it's a hardware fault which we can usually find out pretty quickly. If it's something more in depth or we can't tell from out 5min test, we suggest an in depth assesment, reminding them the fee is wiped if they have any work done.
Small fixes, e.g. replacing a driver and shit like that, we charge around 75.
[/secrets] | Holy mother of god, that's like twice as much as we charge here.. :S |
I call bullshit, that is unless you're cutting corners on shit.
Edit: Note a reimage run RRP is 40 dollars. | We charge less in america. I think one shop around my area thats professional chain called micro computers charges like 100 for virus removal and such. They all look at it for free. |
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