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Having virus problems

 
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xV
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PostPosted: Thu Nov 27, 2008 8:10 pm    Post subject: Having virus problems Reply with quote

My problem is that I can't go use search engines (google/yahoo) and whatever. I am pretty sure it's a virus, although when I scan my computer (Avira, PC Tools, and ClamWin) it comes up with nothing. This is the link I get when I try to click a link when I search for something:

http://go.google.com/?u=D3%25D3%25QGHHw6DaU6tikYuQyB5SuhjxMZOdSE3Z0MoidQ5GuF2%2504RRft1ozF33yzF2%25B2%25bnuXhNYlcj1kmsjmHF2%25FF2%25thQTA3MueVBZwZZzS2oTnPwlP0sOsQxNmvHLf66RnIQM2TWF3oeVApxufxokbKZFx49HN9dIB2%258rxyaSQVTOg8JehgDBHrSfK0AA47Cl8ZfkGGMF2%25pfITbQXa8qfIwcfZZSGVoB2%25bJVSURzTB2%25dPjk9F2%2524dTHRZIdcRQauE1LfI4ymvF2FTF2%25atMsqpgbCSB2%25VDYADj0SsQs6XdorB2%25NiY6USSp2lkc0TpthWaPF2%25vEYisyZTOZroBUVQS8ghw98P3HSrA5Dg79L8K2trcPmQmb37mvA2cJWAtIM4DczFZW9xYraRleoQqkgrjT65xPkxVcZwG99brXFCJF2%25GXF9F2%25PK9BCqE7vSVAUQIzINpr91halsgP4jHnbjB2%251AGvV5wNoHIWWV1iDnOLb3DU0Sd7I2oB2%25apuHtOKQnQzAMM3kpAcBUBuJM5SWD0nd9IoLRIr23dzkH6ccTjBuh0mZT%3Dc%3Fphp.og%2F511.121.161.602&bid=0.022050&aid=61&said=v3001&mppc=umax

That is always the link.

When I try to open Malwarebyte's Anti-Malware, it won't let me. When I try to System Restore, I can't. I try to go to an antivirus website (like AVG's) and I always have a connection error.

Code:
Failed to Connect

Firefox can't establish a connection to the server at free.avg.com.

Though the site seems valid, the browser was unable to establish a connection.

    * Could the site be temporarily unavailable? Try again later.
    * Are you unable to browse other sites?  Check the computer's network connection.
    * Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.


I can go to other sites just fine, but this is really bothering me because I can't use Google, and I think it's really slowing down my internet. Please help, thanks. Very Happy

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Karakawe
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PostPosted: Thu Nov 27, 2008 8:25 pm    Post subject: Reply with quote

What do you mean when you say you can't open some programs? The link is a little offsetting, basically when you click on a google result, your browser doesn't allow you to be redirected?
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Sora
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PostPosted: Thu Nov 27, 2008 8:46 pm    Post subject: Reply with quote

Download TrendMicro HijackThis.exe (HJT) to the Desktop.
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe

* Double-click on HJTInstall.
* Click on the Install button.
* It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
* Upon install, HijackThis should open for you.
* Click on the Do a system scan and save a log file button
* HijackThis will scan and then a log will open in notepad.
* Copy and then paste the entire contents of the log in your post.
* Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
-----------------------------------------------------
Download SDFix by AndyManchesta and save it to your desktop.
http://download.bleepingcomputer.com/andymanchesta/SDFix.exe

When using this tool, you must use the Administrator's account or an account with Administrative rights

* Double click SDFix.exe and it will extract the files to %systemdrive%
* (this is the drive that contains the Windows Directory, typically C:\SDFix).
* DO NOT use it just yet.


Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.

* Type Y to begin the cleanup process.
* It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
* Press any Key and it will restart the PC.
* When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
* Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
* Copy and paste the contents of the results file Report.txt in your next reply along with a new TrendMicro HijackThis log (from normal boot mode).

EDIT: Also check your HOSTS file. It could be Trojan.Agent
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xV
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PostPosted: Thu Nov 27, 2008 11:19 pm    Post subject: Reply with quote

Basically, what I mean is when I search something on Google and try to click the link, it always redirects to:

http://go.google.com/?u=008dd8fcb613777b97603d3d84d7%3Dc%3Fphp.kcilc%2F341.922.19.77&bid=0.022000&aid=61&said=v3001&mppc=234

Screenshot:


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Fap2Admin
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PostPosted: Sat Nov 29, 2008 6:20 pm    Post subject: Reply with quote

Hi.
Question : Do you feel any other infections/malfunctioning on your computer, besides the one stated above?

Well, i will read your processes.
Can you please put the processes on your task manager here?

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ComputerFreeaakk
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PostPosted: Sat Nov 29, 2008 7:09 pm    Post subject: Money Or Non-money Reply with quote

Ok Try Download Nod32 Antivirus For Great Defence And if it carrys on take it down to the computer shop and get it fixed! Good Luck"!
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Blank
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PostPosted: Sat Nov 29, 2008 7:11 pm    Post subject: Reply with quote

Follow Sora's advice.
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da dog
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PostPosted: Mon Dec 01, 2008 2:10 am    Post subject: Reply with quote

http://www.threatexpert.com/memoryscanner.aspx

if no AV can find it, this will find what it is... then you will have to find way to remove... but hey, its a start

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